Arab News said The Ministry of Haj recently confirmed that Umrah companies that do not follow rules will be closed temporarily, as the government wants to regulate religious tourism to the Kingdom. Authorities will close these establishments for a period of 12, 24 or 48 hours until the owners comply with regulations.
Undersecretary for the Ministry of Haj for Umrah affairs, and director of the ministry’s branch in Jeddah, Abdullah Mirghalani, said any such closures are temporary, to make sure the companies are committed to offering quality services for Umrah pilgrims, and implement the articles of the service contract.
“Closing them down doesn’t mean companies will be out of service permanently, it’s only temporary until the irregularities are fixed. If the violation was major, it will be transferred to the Umrah pilgrims’ complaint committee, and investigated; a fine might be imposed and the ministry will not hesitate to strike out the company,” Mirghalani stated.
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